Sameen Fatima - IT Professional Portfolio

About Me

I am an IT professional with a Bachelor’s in Software Engineering from Government College University, Faisalabad. With proven leadership and a passion for technology, I specialize in managing IT service delivery and ensuring solutions that drive efficiency, trust, and long-term value.

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Proven Leadership

Contact Me

Work Experience

Nov 2023 – Present | Remote, Greater London, UK

IT Services & CRM Coordinator – ZPetrochem

Dec 2023 – Feb 2025 | Remote, United Arab Emirates

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IT Service Delivery & CRM Manager – Tecces

Jan 2023 – Nov 2023 | Remote, Emporia, Kansas, USA

Education

BS Software Engineering – Government College University Faisalabad – 2019 - 2023

Web Development & IT Service Delivery Manager – MAGNAV

At Magnav, I oversee the company’s digital infrastructure, including domain transfers, hosting, and email systems. I lead WordPress website development, SEO optimization, and regular content publishing while ensuring smooth technical operations. My role also involves monthly maintenance, bug resolution, and collaboration with editorial and marketing teams to maintain a seamless digital workflow.

In this role, I managed HubSpot CRM for lead tracking, workflow automation, and team collaboration. I provided remote IT support, resolved technical issues, and onboarded users to digital platforms. Additionally, I developed and maintained the company’s WordPress website while ensuring stability and efficiency across cloud-based tools.

At Tecces, I combined IT service delivery with CRM management, overseeing HubSpot, Manatal, and Apollo systems. I scheduled campaigns, curated contact lists, and maintained WordPress websites with updates, backups, and performance tuning. Additionally, I secured sensitive credentials and managed SaaS subscriptions, ensuring compliance and uninterrupted operations.

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Frequently Asked Questions

What is your background?

I hold a degree in software engineering from a leading institution in Pakistan, focusing on technology and innovation.

What are your skills?

I possess strong leadership skills, strategic thinking, and a passion for problem-solving and technology-driven solutions.

How do you approach projects?

I lead collaborative efforts, focusing on achieving results and guiding teams toward shared goals through strategic planning and innovation.

What motivates you?

My passion for technology and innovation drives me to continuously improve and tackle new challenges.

How can I contact you?

You can reach me through my portfolio website's contact form for inquiries and collaboration opportunities.

What services do you offer?

I offer IT consulting, software development, and project management services, leveraging my expertise in technology and leadership.